Individual Creativity in Designing Business Processes

K. Figl and B. Weber

In: Proc. HC-PAIS '12, pp. 294–306, 2012.

Abstract. Designing business processes in a creative way is an important requirement for implementing process-aware information systems.In this article we investigate how process modeling competence and individual creativity style and capacity influence creativity in a redesign task. We explore these relationships with a laboratory experiment with 48 business students. Our preliminary results showed that process modeling competence is positively associated with the creative quality of a business process redesign, while individual creativity style and capacity measured by well-known creativity inventories seem to be less relevant. The findings underline the importance of training in process modeling to enable employees to realize their full creative potential when redesigning process models in process improvement projects.

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Barbara Weber